dovrei aggiornare questo sito (j3.8.5) a j5 perche altervista sta togliendo php7
il problema e' che non riesco ad aggiornarlo nemmeno a 3.10
perche' non legge/scrive la dir tmp
eppure tmp risulta scrivibile
ho provato sia l'aggio diretto che quello da file.zip, ecco gli errori:

aggio diretto:
ERROR: Could not open archive part file tmp/Joomla_3.10.12-Stable-Update_Package.zip for reading.
Check that the file exists, is readable by the web server and is not in a directory made out of reach by chroot,
open_basedir restrictions or any other restriction put in place by your host.

aggio da file.zip:
ERROR: Could not open archive part file tmp/jualYcJ5 for reading.
Check that the file exists, is readable by the web server and is not in a directory made out of reach by chroot,
open_basedir restrictions or any other restriction put in place by your host.

qualche idea?

grazie